Value-added Services
From consultation to after-sales, our competent support team is by your side and ready to provide expert assistance to bring your business upward.
Contact UsLabeling & Packaging
With the congested global market for wigs and hair products, making your mark with personalized packaging is a great way to create a lasting impact. Our professional designers provide their expertise and creative insight to develop bespoke labels and packaging that reflect your identity as a brand.
Surprising Free Gifts
One perk of buying products in China is that you’ll never know what small treats or freebies merchants will provide you on each purchase. Along with every order, we include some bonus products, like eyelashes, hair products, and coupons to encourage repeat purchases.
Logo Customization
Your logo is inseparable from your brand, and your logo will be the first thing your customers will remember. Let’s make an impactful logo that perfectly captures your brand and makes that lasting impression on your audience. Already have a logo? Talk to our team and update your logo with a fresh new look.
Photography
In the world of e-commerce, high-quality product images play a significant role in persuading customers to purchase your products. Alien Hair offers professional photography services and our products, taken by expert photographers using state-of-the-art equipment and editing software.
Drop Shipping
Our company Dropship Bundles offers the same great hair extensions and your orders drop-shipped directly to your customers. If you order some of our hair branding options we can pack & ship the orders with your branding as well! You are assigned a unique branding number to use with each order.
Hassle-free After-Sales
Our partnership does not end at order fulfillment, as we continue to assist with our unparalleled after-sales service. Products come with one-year warranty coverage that includes support and replacements, giving you the peace of mind you need to continue growing your business.
During Limited Period
All products sold are covered with a return and refund warranty within the first 30 days of purchase without affecting any subsequent sales.
Checking Product Condition
Upon receiving the returned product, our team goes through intensive inspection to ensure the product is unused and that production defects are found.
Shipping Fee Problem
Once we secure that the error is within our production scope, we take care of the replacement and any shipping fees that occurred due to the replacement.
Refunding Your Money
After validating the errors in the product, the refund process takes place, and we return the money to you within a specified timeframe.